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Quo (formerly OpenPhone): what 170 low-star reviews complain about

We read 170 one-to-three-star reviews written between 2025-09-29 and 2026-09-10 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 12 repeated complaints. Store listing.

182%212%36%

What reviewers complain about

  • No human support×3
  • No phone support available×2
  • No phone support×2
  • Impossible to cancel subscription×2
  • Weekly app crashes requiring reinstall
  • Week-long approval process for simple business numbers
  • Voip numbers rejected by zelle
  • Vip priority settings ineffective
  • Videos are blurry
  • Very hard and difficult to cancel

The opportunities these reviews point to

  1. 0180Reliable small business VoIP without frequent outages15 of 16
  2. 0283Locked — subscribe to read this opportunity4 of 281
  3. 0356Locked — subscribe to read this opportunity2 of 4
  4. 0454Locked — subscribe to read this opportunity2 of 2
  5. 0553Locked — subscribe to read this opportunity2 of 2
  6. 0650Locked — subscribe to read this opportunity2 of 2
  7. 0749Locked — subscribe to read this opportunity2 of 2
  8. 0853Locked — subscribe to read this opportunity1 of 3
  9. 0953Locked — subscribe to read this opportunity1 of 2
  10. 1050Locked — subscribe to read this opportunity1 of 3
  11. 1150Locked — subscribe to read this opportunity1 of 2
  12. 1249Locked — subscribe to read this opportunity1 of 3

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Business phone.

Every opportunity with the quotes, the apps named, a build memo and the score breakdown.

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