← all categories

Business phone apps: 7 product opportunities

30 people left one-to-three-star reviews or posts about business phone tools that say something someone else also said. Grouped, that is 7 distinct repeated complaints; the strongest scores 80 out of 100.

Apps in the evidence

The apps these complaints were written about, by low-star reviews in our sample.

The opportunities, ranked

1. 0180Reliable small business VoIP without frequent outages16
2. 0256Locked — subscribe to read this opportunity4
3. 0354Locked — subscribe to read this opportunity2
4. 0453Locked — subscribe to read this opportunity2
5. 0552Locked — subscribe to read this opportunity2
6. 0649Locked — subscribe to read this opportunity2
7. 0747Locked — subscribe to read this opportunity2

Score out of 100, then the number of people who said it. The top complaint in every category is shown in full; the rest, with the reviews behind them and the score breakdown, are Pro.

What they complain about

• Voicemails fail to load consistently
• Unreliable message delivery
• Unpredictable monthly costs with extra fees
• Unexplained $57 monthly charges
• Unaffordable for casual communication
• Too many useless notifications
• Support only available via phone when paying more
• Repeated charges when verification denied