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My Business Hub (MyTakeaway): what 20 low-star reviews complain about

We read 20 one-to-three-star reviews written between 2021-09-04 and 2025-06-24 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 4 repeated complaints. Store listing.

What reviewers complain about

• Unresponsive customer service×2
• Weekly fees
• Updates mess up entire menu
• Update made app worse
• Unintentional refunds due to poor tablet platform design
• Unhelpful app
• Unclear invoice display
• Unauthorized charges
• System is unreliable
• Stealing customer databases

The opportunities these reviews point to

1. 0149Stable restaurant payout and order history app2 of 2
2. 0274Locked — subscribe to read this opportunity1 of 11
3. 0351Locked — subscribe to read this opportunity1 of 2
4. 0451Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Restaurant management.