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Restaurant management apps: 3 product opportunities

6 people left one-to-three-star reviews or posts about restaurant management tools that say something someone else also said. Grouped, that is 3 distinct repeated complaints; the strongest scores 51 out of 100.

Apps in the evidence

The apps these complaints were written about, by low-star reviews in our sample.

The opportunities, ranked

1. 0151Self-service menu editing for restaurant online ordering2
2. 0249Locked — subscribe to read this opportunity2
3. 0344Locked — subscribe to read this opportunity2

Score out of 100, then the number of people who said it. The top complaint in every category is shown in full; the rest, with the reviews behind them and the score breakdown, are Pro.

What they complain about

• Very limited functionality
• Unresponsive customer service
• Unclear invoice display
• Read-only visibility with no self-service changes
• Orders disappearing
• Frequent crashes
• Every menu update requires contacting slow customer service
• Delivery postcode config useless