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Lili - Business Banking: what 16 low-star reviews complain about

We read 16 one-to-three-star reviews written between 2025-09-05 and 2026-08-24 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 2 repeated complaints. Store listing.

150%238%313%

What reviewers complain about

  • Terribly slow loading for all app functions
  • Slow opening and balance checks
  • Recurring payment processing issues
  • Promised callbacks not delivered
  • Poor client communication
  • No visibility into where funds are
  • No response from support for weeks
  • No reason given for closure
  • No physical card provided
  • No actual help available

The opportunities these reviews point to

  1. 0182Customer support with human agents instead of chatbots1 of 39
  2. 0261Locked — subscribe to read this opportunity1 of 4

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Customer support.

Every opportunity with the quotes, the apps named, a build memo and the score breakdown.

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