← all categories

Mental health apps: 10 product opportunities

30 people left one-to-three-star reviews or posts about mental health tools that say something someone else also said. Grouped, that is 10 distinct repeated complaints; the strongest scores 68 out of 100.

Apps in the evidence

The apps these complaints were written about, by low-star reviews in our sample.

The opportunities, ranked

1. 0168One-time purchase mental health app for existing content7
2. 0255Locked — subscribe to read this opportunity4
3. 0355Locked — subscribe to read this opportunity2
4. 0455Locked — subscribe to read this opportunity4
5. 0553Locked — subscribe to read this opportunity3
6. 0652Locked — subscribe to read this opportunity2
7. 0751Locked — subscribe to read this opportunity2
8. 0851Locked — subscribe to read this opportunity2
9. 0950Locked — subscribe to read this opportunity2
10. 1046Locked — subscribe to read this opportunity2

Score out of 100, then the number of people who said it. The top complaint in every category is shown in full; the rest, with the reviews behind them and the score breakdown, are Pro.

What they complain about

• Very little feedback or opportunity to interact
• Update wiped 9-month streak
• Unresponsive therapists
• Unexpectedly high total costs
• Unclear cost structure
• Token compensation inadequate for emotional impact
• Therapists no-show appointments
• Therapist repeatedly rescheduled and cancelled