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Eldercare monitoring apps: 3 product opportunities

7 people left one-to-three-star reviews or posts about eldercare monitoring tools that say something someone else also said. Grouped, that is 3 distinct repeated complaints; the strongest scores 54 out of 100.

Apps in the evidence

The apps these complaints were written about, by low-star reviews in our sample.

The opportunities, ranked

1. 0154Caregiver alert app with reliable emergency notifications2
2. 0251Locked — subscribe to read this opportunity2
3. 0349Locked — subscribe to read this opportunity3

Score out of 100, then the number of people who said it. The top complaint in every category is shown in full; the rest, with the reviews behind them and the score breakdown, are Pro.

What they complain about

• Very slow loading and updating
• Support only available during east coast hours
• Shows a past date and time
• Requires frequent re-logins
• Requires calling customer support for basic setup
• Painful user experience
• Notifications stop working intermittently
• No support available on weekends