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Disability accessibility apps: 3 product opportunities

6 people left one-to-three-star reviews or posts about disability accessibility tools that say something someone else also said. Grouped, that is 3 distinct repeated complaints; the strongest scores 43 out of 100.

Apps in the evidence

The apps these complaints were written about, by low-star reviews in our sample.

The opportunities, ranked

1. 0143Users need a functional accessibility review platform that supports any location including small towns and national chains, with working review submission.2
2. 0243Locked — subscribe to read this opportunity2
3. 0338Locked — subscribe to read this opportunity2

Score out of 100, then the number of people who said it. The top complaint in every category is shown in full; the rest, with the reviews behind them and the score breakdown, are Pro.

What they complain about

• Random location selection excludes nearby buildings
• Poor user interface
• Poor local review coverage due to restrictive location database
• Not easy to leave a review for a new place
• No way to contact developers or provide feedback
• No way to add locations to the map
• No obvious way to add missing businesses
• No back button