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Account management apps: 4 product opportunities

10 people left one-to-three-star reviews or posts about account management tools that say something someone else also said. Grouped, that is 4 distinct repeated complaints; the strongest scores 54 out of 100.

Apps in the evidence

The apps these complaints were written about, by low-star reviews in our sample.

The opportunities, ranked

1. 0154Account deletion without circular sign-out UI flows3
2. 0253Locked — subscribe to read this opportunity2
3. 0348Locked — subscribe to read this opportunity3
4. 0443Locked — subscribe to read this opportunity2

Score out of 100, then the number of people who said it. The top complaint in every category is shown in full; the rest, with the reviews behind them and the score breakdown, are Pro.

What they complain about

• Web option removed
• Sonos connection fails
• Requires app installation to delete account
• Process is not easy
• No web-based account deletion option
• Must use external web search to find deletion page
• Login failures
• Impossible to raise support requests