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Zoho CRM - Sales & Marketing: what 41 low-star reviews complain about

We read 41 one-to-three-star reviews written between 2025-02-09 and 2026-08-31 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 3 repeated complaints. Store listing.

What reviewers complain about

• Useless for large portfolios
• Too focused on company sales
• Requires manual entry of contact details from physical cards
• Requires jumping between two apps to view complete schedule
• Poor functionality-to-effort ratio for non-b2b use cases
• Pending actions don't carry over to next day
• One-way sync only from crm to calendar
• No visibility of incomplete previous tasks
• Micromanaging
• Lacks business card ocr scanning functionality

The opportunities these reviews point to

1. 0181Mobile CRM with efficient contact deletion and seamless navigation1 of 85
2. 0263Locked — subscribe to read this opportunity1 of 4
3. 0358Locked — subscribe to read this opportunity1 of 3

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: CRM.