← all apps

Zoho CRM - Sales & Marketing: what 155 low-star reviews complain about

We read 155 one-to-three-star reviews written between 2012-01-17 and 2026-09-08 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 12 repeated complaints. Store listing.

What reviewers complain about

• Zero leads accessible
• Zero beneficial customization
• Weaker functionality than competition
• Voice memos not saved to call record
• Very limited plugins
• Updates take hours to complete blocking access
• Updates don't fix the problem
• Update broke account navigation
• Unusable during crm development and testing
• Unusable due to crashing

The opportunities these reviews point to

1. 0181Mobile CRM with efficient contact deletion and seamless navigation13 of 85
2. 0269Locked — subscribe to read this opportunity4 of 12
3. 0371Locked — subscribe to read this opportunity2 of 45
4. 0450Locked — subscribe to read this opportunity2 of 2
5. 0546Locked — subscribe to read this opportunity2 of 2
6. 0681Locked — subscribe to read this opportunity1 of 101
7. 0764Locked — subscribe to read this opportunity1 of 5
8. 0863Locked — subscribe to read this opportunity1 of 4
9. 0958Locked — subscribe to read this opportunity1 of 3
10. 1055Locked — subscribe to read this opportunity1 of 2
11. 1149Locked — subscribe to read this opportunity1 of 2
12. 1245Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: CRM.