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Zillow Rental Manager: what 36 low-star reviews complain about

We read 36 one-to-three-star reviews written between 2025-07-12 and 2026-09-06 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 5 repeated complaints. Store listing.

What reviewers complain about

• Credit reports won't open×2
• Works on web but not app
• Won't let upload pictures
• Unreliable credit and criminal reports
• Unable to correct errors or add roommate information
• Tour dates/times too restricted
• Terrible and frustrating experience
• Tenants cannot contact landlords directly
• Tenant was a con artist
• Tenant can pull back payments at any time

The opportunities these reviews point to

1. 0178Rental management app with update-safe core features2 of 57
2. 0270Locked — subscribe to read this opportunity2 of 45
3. 0349Locked — subscribe to read this opportunity1 of 2
4. 0447Locked — subscribe to read this opportunity1 of 2
5. 0547Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Property management.