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Your Practice: what 29 low-star reviews complain about

We read 29 one-to-three-star reviews written between 2015-07-26 and 2025-05-29 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 3 repeated complaints. Store listing.

186%210%33%

What reviewers complain about

  • Stopped working after switching to samsung galaxy 6 and software update
  • Slower and less reliable than the web browser
  • Repeatedly forgets selected practice
  • Redirects to sponsored links instead of pediatric portal
  • Practice page will not open despite being found
  • Persistent network retry errors
  • Page automatically refreshes when scrolling down
  • Only useful for calling the office
  • No messaging capability to child's provider
  • Network errors on new phone despite working on old device

The opportunities these reviews point to

  1. 0163Reliable patient portal with working login3 of 7
  2. 0244Locked — subscribe to read this opportunity2 of 2
  3. 0345Locked — subscribe to read this opportunity1 of 3

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Healthcare client portal.

Every opportunity with the quotes, the apps named, a build memo and the score breakdown.

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