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Workiz Field Service Software: what 40 low-star reviews complain about

We read 40 one-to-three-star reviews written between 2023-04-25 and 2026-08-04 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 9 repeated complaints. Store listing.

What reviewers complain about

• Difficult cancellation×2
• Weird bugs
• Very expensive pricing
• Updates introduce new bugs
• Unresponsive support
• Unprofessional onboarding
• Unfair continued billing
• Unfair billing practices
• Unexpected charges beyond annual fee
• Undisclosed 1-year contract

The opportunities these reviews point to

1. 0168Field service software with transparent billing and easy cancellation6 of 8
2. 0277Locked — subscribe to read this opportunity4 of 94
3. 0380Locked — subscribe to read this opportunity1 of 16
4. 0473Locked — subscribe to read this opportunity1 of 6
5. 0559Locked — subscribe to read this opportunity1 of 3
6. 0654Locked — subscribe to read this opportunity1 of 2
7. 0752Locked — subscribe to read this opportunity1 of 2
8. 0850Locked — subscribe to read this opportunity1 of 3
9. 0948Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Field service management.