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TherapyNotes Mobile: what 23 low-star reviews complain about

We read 23 one-to-three-star reviews written between 2026-01-19 and 2026-07-09 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 4 repeated complaints. Store listing.

What reviewers complain about

• Violates client privacy
• Very few functions without logging into site
• Uses user data for machine learning without choice
• Telehealth sessions not working on mobile
• Tabs get stuck and require force closing the app
• Routinely forgets practice code
• Removed weekly view feature
• Redirects to browser for note writing
• Opens actions in browser instead of in-app
• No documented opt out

The opportunities these reviews point to

1. 0169Mobile therapy app for progress notes and telehealth9 of 10
2. 0254Locked — subscribe to read this opportunity2 of 3
3. 0372Locked — subscribe to read this opportunity1 of 7
4. 0449Locked — subscribe to read this opportunity1 of 3

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Therapy practice management.