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Spike: AI Email & Team Chat: what 100 low-star reviews complain about

We read 100 one-to-three-star reviews written between 2019-09-10 and 2026-07-28 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 12 repeated complaints. Store listing.

What reviewers complain about

• Removed free tier×2
• Poor customer support×2
• £8/month too expensive for basic features
• £14.99/month too expensive
• £120 per year subscription is unaffordable
• £10 per month too steep
• Verification codes never arrive
• Used to support three accounts free
• Uninstalling doesn't fix
• Unexplained symbols

The opportunities these reviews point to

1. 0183Free email client with no subscription or premium tier7 of 29
2. 0279Locked — subscribe to read this opportunity6 of 73
3. 0350Locked — subscribe to read this opportunity2 of 2
4. 0481Locked — subscribe to read this opportunity1 of 31
5. 0573Locked — subscribe to read this opportunity1 of 21
6. 0664Locked — subscribe to read this opportunity1 of 6
7. 0757Locked — subscribe to read this opportunity1 of 4
8. 0854Locked — subscribe to read this opportunity1 of 3
9. 0953Locked — subscribe to read this opportunity1 of 5
10. 1049Locked — subscribe to read this opportunity1 of 2
11. 1149Locked — subscribe to read this opportunity1 of 3
12. 1247Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Email client.