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Shopify Balance: what 22 low-star reviews complain about

We read 22 one-to-three-star reviews written between 2023-01-28 and 2026-06-10 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 1 repeated complaint. Store listing.

What reviewers complain about

• Unremoved double transfer fees
• Slow approval process
• Requires browser window for app login
• Redirect loops close windows
• Poor customer service
• Payout holds exceeding promised 1-2 day timeframe
• Payment status discrepancy between delivery confirmation and app display
• Not native on-platform authentication
• Non-reachable bank support
• No way to challenge fraudulent charges

The opportunities these reviews point to

1. 0148In-app bank-to-balance transfers without website redirects1 of 3

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Small business finance.