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Security Home - Camera Connect: what 116 low-star reviews complain about

We read 116 one-to-three-star reviews written between 2024-11-09 and 2026-08-18 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 11 repeated complaints. Store listing.

What reviewers complain about

• Unresponsive support team×3
• No customer support response×2
• False advertising×2
• Bait-and-switch pricing×2
• Zero customer support
• Would have chosen competitor if informed
• Won't connect out of the box
• Wifi connection issues
• Wifi connection failure
• Wifi connection fails completely

The opportunities these reviews point to

1. 0165Security cameras without mandatory monthly subscriptions21 of 28
2. 0273Locked — subscribe to read this opportunity7 of 36
3. 0383Locked — subscribe to read this opportunity4 of 281
4. 0450Locked — subscribe to read this opportunity4 of 4
5. 0581Locked — subscribe to read this opportunity2 of 199
6. 0667Locked — subscribe to read this opportunity2 of 8
7. 0749Locked — subscribe to read this opportunity2 of 3
8. 0880Locked — subscribe to read this opportunity1 of 25
9. 0956Locked — subscribe to read this opportunity1 of 4
10. 1050Locked — subscribe to read this opportunity1 of 2
11. 1147Locked — subscribe to read this opportunity1 of 3

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Home security.