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PracticePanther Legal Software: what 15 low-star reviews complain about

We read 15 one-to-three-star reviews written between 2017-08-18 and 2025-10-31 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 3 repeated complaints. Store listing.

What reviewers complain about

• Weeks-long support resolution times
• Website freezes and doesn't save changes
• Usability worse than ancient timekeeping software
• Unresponsive to numerous emails
• Unresponsive
• Too many steps to enter tasks/events
• Timekeeping doesn't work well for its core purpose
• Text messaging feature non-functional
• Subpar features deployed without follow-up fixes
• Software not production-ready

The opportunities these reviews point to

1. 0172Stable legal case management app without message truncation4 of 18
2. 0254Locked — subscribe to read this opportunity2 of 2
3. 0350Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Legal practice management.