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PayPal Business: what 41 low-star reviews complain about

We read 41 one-to-three-star reviews written between 2025-04-13 and 2026-09-09 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 5 repeated complaints. Store listing.

What reviewers complain about

• Persistent error messages×2
• Wasted hours on support
• Wasted 6 months trying to get approved
• Update did not fix functionality
• Unusable after troubleshooting
• Unresponsive customer service
• Unauthorized access vulnerability
• Takes 90 minutes to reach human representative
• Scanner cannot scan properly
• Risk of losing all funds/data

The opportunities these reviews point to

1. 0165Regularly maintained payment processing app with functional login2 of 4
2. 0251Locked — subscribe to read this opportunity2 of 2
3. 0383Locked — subscribe to read this opportunity1 of 370
4. 0483Locked — subscribe to read this opportunity1 of 17
5. 0563Locked — subscribe to read this opportunity1 of 3

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Payments.