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Patient App: what 32 low-star reviews complain about

We read 32 one-to-three-star reviews written between 2020-07-14 and 2026-03-16 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 4 repeated complaints. Store listing.

What reviewers complain about

• Qr code scanning fails×2
• Website won't accept printed serial number from doctor
• Waste of time
• Vague 'server rejected data' error
• Unresponsive customer service to app issues
• Unreliable logging
• Underutilized rich data from nightly uploads
• Symptom recording feature broken
• Submit button does nothing
• Storage constraints for large medical app

The opportunities these reviews point to

1. 0158Medical device registration via working QR code and manual entry6 of 6
2. 0245Locked — subscribe to read this opportunity2 of 2
3. 0344Locked — subscribe to read this opportunity2 of 2
4. 0446Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Medical device companion.