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Oracle Field Service: what 27 low-star reviews complain about

We read 27 one-to-three-star reviews written between 2024-12-27 and 2026-04-13 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 3 repeated complaints. Store listing.

What reviewers complain about

• Wastes time daily
• Wastes technician time
• Too many steps for simple tasks
• Too many roundabouts and unnecessary steps
• Tickets disappear from timekeeper program
• Suspended service calls not visually distinguished
• Stuck on loading screen
• Signature capture stopped working after update
• Session lost when app is backgrounded or closed
• Responsive layout regression in latest update

The opportunities these reviews point to

1. 0177Field service app with offline forms and time tracking5 of 94
2. 0245Locked — subscribe to read this opportunity2 of 2
3. 0352Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Field service management.