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myPhonak: what 61 low-star reviews complain about

We read 61 one-to-three-star reviews written between 2026-03-08 and 2026-09-09 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 6 repeated complaints. Store listing.

What reviewers complain about

• Years-long unresolved bugs
• Wrong program automatically switched on without awareness
• Worse performance than older hearing aids
• Work only intermittently
• Won't stay connected
• Wired design is undesirable
• Will not work on digital/cellular network
• Will not repair without deleting and reinstalling the app
• Waste of time using anything other than default automatic
• Volume reverts to default on every program

The opportunities these reviews point to

1. 0178Stable hearing aid companion app with consistent connectivity34 of 276
2. 0244Locked — subscribe to read this opportunity2 of 2
3. 0359Locked — subscribe to read this opportunity1 of 4
4. 0447Locked — subscribe to read this opportunity1 of 3
5. 0543Locked — subscribe to read this opportunity1 of 2
6. 0640Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Hearing aids.