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MyCase: what 34 low-star reviews complain about

We read 34 one-to-three-star reviews written between 2021-11-10 and 2025-07-11 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 7 repeated complaints. Store listing.

What reviewers complain about

• Will not let me type out a message
• Website is not mobile friendly
• Web version is difficult and frustrating to use on a phone
• Web browser logs out desktop session
• Virtually useless text input
• Viewing case information does not work at all
• Very limited functionality
• Texting is useless
• Texting is cumbersome
• Text feature freezes and lags

The opportunities these reviews point to

1. 0172Stable legal case management app without message truncation8 of 18
2. 0271Locked — subscribe to read this opportunity2 of 45
3. 0346Locked — subscribe to read this opportunity2 of 2
4. 0446Locked — subscribe to read this opportunity2 of 2
5. 0557Locked — subscribe to read this opportunity1 of 3
6. 0651Locked — subscribe to read this opportunity1 of 3
7. 0747Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Legal practice management.