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Meta Business Suite: what 22 low-star reviews complain about

We read 22 one-to-three-star reviews written between 2026-08-19 and 2026-09-07 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 0 repeated complaints. Store listing.

173%29%318%

What reviewers complain about

  • Zero human empathy
  • Unable to send messages to customers
  • Terrible customer support
  • Story scheduling lacks mention support
  • Story scheduling lacks location tagging
  • Story scheduling lacks caption support
  • Problem unresolved after many reports
  • Photo and video uploading time is too slow
  • Notifications delayed by 5+ hours
  • No technical help for paying users

Every opportunity with the quotes, the apps named, a build memo and the score breakdown.

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