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IONITY: what 82 low-star reviews complain about

We read 82 one-to-three-star reviews written between 2021-06-28 and 2026-07-31 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 6 repeated complaints. Store listing.

What reviewers complain about

• £40 per attempt
• Would not accept mobility app
• Won't allow re-registration
• Web version fails to work at all
• Very slow app performance
• Useless route planner
• Useless for planning journeys
• Useless customer care
• Up to 5 days to get refunded
• Unresponsive

The opportunities these reviews point to

1. 0178EV charging app with pay-per-use session payments16 of 685
2. 0277Locked — subscribe to read this opportunity4 of 127
3. 0343Locked — subscribe to read this opportunity2 of 2
4. 0456Locked — subscribe to read this opportunity1 of 4
5. 0547Locked — subscribe to read this opportunity1 of 2
6. 0641Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: EV charging.