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HubSpot: what 61 low-star reviews complain about

We read 61 one-to-three-star reviews written between 2025-04-17 and 2026-09-10 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 8 repeated complaints. Store listing.

What reviewers complain about

• Worst business card scanner experienced
• Very limited mobile functionality
• Useless without internet connectivity
• Unusable on samsung laptop configurations
• Unexpected paywall
• Terrible in-app call audio
• Snippet formatting broken in app but works on desktop
• Slow mess on android
• Scanner quality is outdated
• Requires manual entry of phone numbers

The opportunities these reviews point to

1. 0181Mobile CRM with efficient contact deletion and seamless navigation3 of 85
2. 0252Locked — subscribe to read this opportunity2 of 3
3. 0365Locked — subscribe to read this opportunity1 of 12
4. 0450Locked — subscribe to read this opportunity1 of 2
5. 0550Locked — subscribe to read this opportunity1 of 3
6. 0650Locked — subscribe to read this opportunity1 of 2
7. 0749Locked — subscribe to read this opportunity1 of 2
8. 0844Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: CRM.