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HubSpot: what 174 low-star reviews complain about

We read 174 one-to-three-star reviews written between 2016-10-07 and 2026-09-04 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 12 repeated complaints. Store listing.

What reviewers complain about

• Non-intuitive interface×2
• Zero functionality for viewing reports and analytics
• Zero access to tickets
• Worthless for marketing users
• Worst crm for nonprofit sector
• Won't show upcoming tasks
• Won't save company or address information
• Web on phone unmanageable
• Weak sales features
• Video progress resets when switching apps or pausing

The opportunities these reviews point to

1. 0181Mobile CRM with efficient contact deletion and seamless navigation18 of 85
2. 0257Locked — subscribe to read this opportunity4 of 4
3. 0369Locked — subscribe to read this opportunity2 of 12
4. 0448Locked — subscribe to read this opportunity2 of 2
5. 0583Locked — subscribe to read this opportunity1 of 281
6. 0677Locked — subscribe to read this opportunity1 of 14
7. 0768Locked — subscribe to read this opportunity1 of 15
8. 0863Locked — subscribe to read this opportunity1 of 4
9. 0950Locked — subscribe to read this opportunity1 of 2
10. 1050Locked — subscribe to read this opportunity1 of 2
11. 1150Locked — subscribe to read this opportunity1 of 2
12. 1249Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: CRM.