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HoneyBook - Small Business CRM: what 24 low-star reviews complain about

We read 24 one-to-three-star reviews written between 2024-12-12 and 2026-09-14 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 5 repeated complaints. Store listing.

What reviewers complain about

• Wrong notification routing
• Unresponsive concierge support
• Too many steps to send invoices and contracts
• Too expensive for quality delivered
• Subscription platform incompatibility
• Subscription canceled without notice
• Stuck on loading screen
• Spinning/loading failures
• Something went wrong errors
• Slow verification process

The opportunities these reviews point to

1. 0181Mobile CRM with efficient contact deletion and seamless navigation3 of 85
2. 0268Locked — subscribe to read this opportunity2 of 8
3. 0378Locked — subscribe to read this opportunity1 of 99
4. 0471Locked — subscribe to read this opportunity1 of 45
5. 0557Locked — subscribe to read this opportunity1 of 3

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: CRM.