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Homey — A better smart home: what 75 low-star reviews complain about

We read 75 one-to-three-star reviews written between 2024-06-16 and 2026-08-28 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 10 repeated complaints. Store listing.

What reviewers complain about

• Loses connection frequently×2
• Zone assignment fails for devices after the first one during setup
• Worse performance than cheap 2g devices
• Won't find any devices
• Wlan dongle doesn't solve the problem
• Weird time error
• Web portal login invalid despite app working
• Way too hard to delete personal data
• Unwanted livestream promotions interrupting experience
• Unusable due to reliability issues

The opportunities these reviews point to

1. 0180Smart home app with stable connections and deep customization11 of 173
2. 0274Locked — subscribe to read this opportunity3 of 19
3. 0354Locked — subscribe to read this opportunity3 of 3
4. 0469Locked — subscribe to read this opportunity2 of 12
5. 0553Locked — subscribe to read this opportunity2 of 2
6. 0658Locked — subscribe to read this opportunity1 of 4
7. 0751Locked — subscribe to read this opportunity1 of 3
8. 0850Locked — subscribe to read this opportunity1 of 3
9. 0949Locked — subscribe to read this opportunity1 of 2
10. 1046Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Smart home.