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HEY Email: what 94 low-star reviews complain about

We read 94 one-to-three-star reviews written between 2020-06-26 and 2026-08-27 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 5 repeated complaints. Store listing.

What reviewers complain about

• Username recycling creates security vulnerabilities
• Unreliable search
• Unreliable backend
• Unhelpful support
• Uncertainty about offline calendar access
• Ui issues
• Truncated email previews only
• Tool fragmentation across email/project management/docs
• Too many steps to navigate three mail locations
• Too expensive ($99/year) for limited features

The opportunities these reviews point to

1. 0160Advanced email client supporting Gmail and custom domains3 of 4
2. 0250Locked — subscribe to read this opportunity3 of 3
3. 0383Locked — subscribe to read this opportunity2 of 29
4. 0449Locked — subscribe to read this opportunity1 of 2
5. 0545Locked — subscribe to read this opportunity1 of 4

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Email client.