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Google Home: what 181 low-star reviews complain about

We read 181 one-to-three-star reviews written between 2025-05-04 and 2026-09-13 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 12 repeated complaints. Store listing.

177%215%38%

What reviewers complain about

  • £16 monthly recording fee too expensive
  • Zones are hit and miss
  • Yearly subscription feels wasted
  • Worst customer service
  • Working devices forcibly disconnected from apps
  • Worked previously but now broken
  • Widgets no longer work
  • Widgets ignore favorite device settings
  • Widgets do not display when clear or tinted options are used
  • Wi-fi changing experience is awful

The opportunities these reviews point to

  1. 0172Smart home camera app without forced migration freezes8 of 12
  2. 0280Locked — subscribe to read this opportunity7 of 173
  3. 0360Locked — subscribe to read this opportunity2 of 5
  4. 0448Locked — subscribe to read this opportunity2 of 2
  5. 0539Locked — subscribe to read this opportunity2 of 2
  6. 0674Locked — subscribe to read this opportunity1 of 19
  7. 0773Locked — subscribe to read this opportunity1 of 36
  8. 0871Locked — subscribe to read this opportunity1 of 7
  9. 0970Locked — subscribe to read this opportunity1 of 21
  10. 1052Locked — subscribe to read this opportunity1 of 3
  11. 1147Locked — subscribe to read this opportunity1 of 2
  12. 1245Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Smart home.

Every opportunity with the quotes, the apps named, a build memo and the score breakdown.

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