Field Service Assistant: what 15 low-star reviews complain about
We read 15 one-to-three-star reviews written between 2016-01-18 and 2026-02-15 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 1 repeated complaint. Store listing.
What reviewers complain about
- Years of notes lost
- Year totals show one hour less than actual hours entered
- Video totals are eliminated after sending the report
- Update broke app
- Unwanted mapping and call recording features
- Unreliable calculations
- Tracks obsolete items
- Rvs are merged with phone contacts
- Requires manual data recovery on every single use
- Requires full contacts permission to use rv feature
The opportunities these reviews point to
Every opportunity with the quotes, the apps named, a build memo and the score breakdown.
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