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Expensify - Travel & Expense: what 92 low-star reviews complain about

We read 92 one-to-three-star reviews written between 2024-02-26 and 2026-09-09 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 12 repeated complaints. Store listing.

180%211%39%

What reviewers complain about

  • Would not allow cancellation despite months of unresolved issues
  • Widespread bugs
  • Weird freeze before confirmation appears
  • Web experience overly complex
  • Waste of time
  • Viewing submitted expenses for the running month is extremely convoluted
  • Very laggy navigation
  • Uses dark patterns in cancellation flow to mislead users into remaining subscribed
  • Updates are a downgrade
  • Unwanted workspace feature enabled without consent

The opportunities these reviews point to

  1. 0183Subscription manager with verified cancellation and charge monitoring2 of 281
  2. 0277Locked — subscribe to read this opportunity2 of 18
  3. 0350Locked — subscribe to read this opportunity2 of 2
  4. 0449Locked — subscribe to read this opportunity2 of 2
  5. 0547Locked — subscribe to read this opportunity2 of 3
  6. 0683Locked — subscribe to read this opportunity1 of 22
  7. 0770Locked — subscribe to read this opportunity1 of 8
  8. 0866Locked — subscribe to read this opportunity1 of 7
  9. 0965Locked — subscribe to read this opportunity1 of 8
  10. 1061Locked — subscribe to read this opportunity1 of 7
  11. 1152Locked — subscribe to read this opportunity1 of 3
  12. 1249Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Subscription management.

Every opportunity with the quotes, the apps named, a build memo and the score breakdown.

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