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Electrify America: what 84 low-star reviews complain about

We read 84 one-to-three-star reviews written between 2026-05-23 and 2026-09-11 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 7 repeated complaints. Store listing.

What reviewers complain about

• Unhelpful customer service×2
• Removed account balance feature×2
• Wallet funds inaccessible
• Vehicle deletion fails silently
• Update broke app beyond repair
• Unreliable session persistence
• Unexpected high prices at station
• Ui screen flies off after loading
• Too expensive for apartment dwellers
• System frozen but still billing

The opportunities these reviews point to

1. 0178EV charging app with pay-per-use session payments15 of 685
2. 0249Locked — subscribe to read this opportunity2 of 3
3. 0383Locked — subscribe to read this opportunity1 of 281
4. 0466Locked — subscribe to read this opportunity1 of 11
5. 0561Locked — subscribe to read this opportunity1 of 4
6. 0652Locked — subscribe to read this opportunity1 of 2
7. 0744Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: EV charging.