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Dynamics 365 Field Service: what 70 low-star reviews complain about

We read 70 one-to-three-star reviews written between 2022-01-21 and 2026-09-07 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 4 repeated complaints. Store listing.

What reviewers complain about

• Requires wifi to function×2
• Hard to navigate×2
• Zero sense of ui/ux
• Worst experience filling jobs
• Worse than handwriting work orders
• Will not reopen after first use on beta ios
• Very poor maintenance and slow vendor updates
• Updated for office use instead of field use
• Unusable
• Untrustworthy data requiring manual verification

The opportunities these reviews point to

1. 0177Field service app with offline forms and time tracking18 of 94
2. 0257Locked — subscribe to read this opportunity3 of 5
3. 0357Locked — subscribe to read this opportunity2 of 3
4. 0446Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Field service management.