DrChrono EHR / EMR: what 40 low-star reviews complain about
We read 40 one-to-three-star reviews written between 2013-10-04 and 2026-08-21 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 1 repeated complaint. Store listing.
What reviewers complain about
- Website ui downgraded to look like competitors
- Video platform drops calls and loses audio
- Upgrades break existing capabilities
- Unauthorized automated charges
- Unable to upload referrals
- Too many mistakes requiring manual rewriting
- Terrible tech support
- Takes multiple tries for dictation to work
- Takes 25 clicks minimum to send a prescription
- Support tickets unresolved
The opportunities these reviews point to
Every opportunity with the quotes, the apps named, a build memo and the score breakdown.
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