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Customer View: what 32 low-star reviews complain about

We read 32 one-to-three-star reviews written between 2021-04-19 and 2026-05-23 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 3 repeated complaints. Store listing.

184%29%36%

What reviewers complain about

  • Will not stay connected
  • Wastes time
  • Useless
  • Unclear value proposition
  • Tips don't show on customer view
  • Shopify support unable to help
  • Screen pins to wrong screen
  • Screen pin locks the entire phone with no exit method, making device unusable
  • Requires rebooting both register ipad and customer view tablet
  • Requires re-pairing every 2 minutes

The opportunities these reviews point to

  1. 0152Stable point-of-sale customer display without constant disconnections3 of 3
  2. 0251Locked — subscribe to read this opportunity2 of 2
  3. 0354Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Point of sale.

Every opportunity with the quotes, the apps named, a build memo and the score breakdown.

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