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CRM by DealerSocket: what 33 low-star reviews complain about

We read 33 one-to-three-star reviews written between 2024-02-13 and 2026-08-09 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 3 repeated complaints. Store listing.

What reviewers complain about

• Trade-in loading failures
• Text message bar hidden behind the keyboard
• System does not update or refresh
• Sends wrong emails and text messages
• Repeated app crashes on android
• Random logouts lasting over a week
• Provides wrong information
• Poor license picture recognition accuracy
• Poor customer service
• Pixel-specific instability

The opportunities these reviews point to

1. 0168Stable mobile CRM with core document features1 of 8
2. 0253Locked — subscribe to read this opportunity1 of 2
3. 0346Locked — subscribe to read this opportunity1 of 3

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: CRM.