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CRM by DealerSocket: what 41 low-star reviews complain about

We read 41 one-to-three-star reviews written between 2023-01-11 and 2026-05-04 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 9 repeated complaints. Store listing.

188%210%32%

What reviewers complain about

  • Unexpected logouts×2
  • Worse than analog alternatives
  • Works same on wifi and data so not network issue
  • Works only 1/5 of the time
  • Won't open properly
  • Was not great when it did work
  • Waiting too long for customer input to load
  • Vendor indifference to user feedback
  • Vendor doesn't care about improvements
  • Uploading pictures causes crashes

The opportunities these reviews point to

  1. 0163Stable mobile CRM for auto sales without reinstall cycles7 of 7
  2. 0255Locked — subscribe to read this opportunity3 of 4
  3. 0381Locked — subscribe to read this opportunity2 of 85
  4. 0452Locked — subscribe to read this opportunity2 of 2
  5. 0548Locked — subscribe to read this opportunity2 of 2
  6. 0665Locked — subscribe to read this opportunity1 of 8
  7. 0763Locked — subscribe to read this opportunity1 of 5
  8. 0853Locked — subscribe to read this opportunity1 of 2
  9. 0949Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Automotive.

Every opportunity with the quotes, the apps named, a build memo and the score breakdown.

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