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CDK Modern Retail CRM: what 51 low-star reviews complain about

We read 51 one-to-three-star reviews written between 2024-04-10 and 2026-09-21 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 0 repeated complaints. Store listing.

192%26%32%

What reviewers complain about

  • Slow×2
  • Not intuitive×2
  • Worse than web browser
  • Won't work after uninstall and restart
  • Video upload corruption/stalls
  • Very poor customer service
  • Very poor app
  • Very difficult to sign in from mobile
  • Useless ai
  • Unusable for core texting function

Every opportunity with the quotes, the apps named, a build memo and the score breakdown.

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