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Care.com: Hire Caregivers: what 38 low-star reviews complain about

We read 38 one-to-three-star reviews written between 2026-04-02 and 2026-09-11 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 8 repeated complaints. Store listing.

What reviewers complain about

• Zero consequences for no-shows wastes time and creates safety risks
• Week-long response for tech issues
• Uses generic message instead of user-written text
• Upsell before messaging
• Unreliable supply
• Renewal rate shown in app was $75 lower than charged
• Refuses refunds
• Profiles misrepresent hourly rates and availability
• Posted jobs receive zero applicants
• Poor schedule matching

The opportunities these reviews point to

1. 0164Caregiver marketplace with transparent pricing and no paywalls2 of 4
2. 0258Locked — subscribe to read this opportunity2 of 3
3. 0352Locked — subscribe to read this opportunity2 of 2
4. 0483Locked — subscribe to read this opportunity1 of 281
5. 0572Locked — subscribe to read this opportunity1 of 92
6. 0665Locked — subscribe to read this opportunity1 of 12
7. 0753Locked — subscribe to read this opportunity1 of 2
8. 0851Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Caregiving marketplace.