← all apps

BetterHelp - Therapy: what 43 low-star reviews complain about

We read 43 one-to-three-star reviews written between 2026-07-25 and 2026-09-12 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 12 repeated complaints. Store listing.

What reviewers complain about

• £200/month for only one appointment
• Weeks-long support response times
• Very limited insurance acceptance
• Verification codes don't deliver to uae
• Unresponsive therapists
• Unresponsive support
• Unresponsive customer support for deletion requests
• Unexpectedly high total costs
• Unexpected uncommunicated charges
• Underpayment of therapists

The opportunities these reviews point to

1. 0172Telehealth therapy without required psychiatry and with fair billing4 of 7
2. 0252Locked — subscribe to read this opportunity2 of 2
3. 0352Locked — subscribe to read this opportunity2 of 2
4. 0451Locked — subscribe to read this opportunity2 of 2
5. 0550Locked — subscribe to read this opportunity2 of 2
6. 0678Locked — subscribe to read this opportunity1 of 99
7. 0761Locked — subscribe to read this opportunity1 of 4
8. 0858Locked — subscribe to read this opportunity1 of 3
9. 0953Locked — subscribe to read this opportunity1 of 2
10. 1050Locked — subscribe to read this opportunity1 of 2
11. 1147Locked — subscribe to read this opportunity1 of 2
12. 1244Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Telehealth therapy.