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Basecamp - Project Management: what 144 low-star reviews complain about

We read 144 one-to-three-star reviews written between 2015-11-08 and 2026-08-20 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 6 repeated complaints. Store listing.

What reviewers complain about

• No dark mode×3
• Zero customer interaction capability
• Workflow friction between app and desktop
• Worked fine in previous version
• Virtually unusable
• Video upload broken on firefox/linux
• Video player fails to play audio with mov files
• Update prioritized aesthetics over functional familiarity
• Update made mobile navigation unusable
• Unresponsive support

The opportunities these reviews point to

1. 0177Mobile project management app with full desktop functionality2 of 25
2. 0252Locked — subscribe to read this opportunity2 of 2
3. 0351Locked — subscribe to read this opportunity2 of 2
4. 0452Locked — subscribe to read this opportunity1 of 2
5. 0552Locked — subscribe to read this opportunity1 of 2
6. 0646Locked — subscribe to read this opportunity1 of 2

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Project management.