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athenaPatient: what 16 low-star reviews complain about

We read 16 one-to-three-star reviews written between 2026-08-10 and 2026-09-18 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 2 repeated complaints. Store listing.

163%26%331%

What reviewers complain about

  • Website vastly superior to app
  • Shows no available appointments
  • Same issue across multiple clinics
  • Requires manual login every time
  • Payment workflow redirects to a second non-functional portal
  • No saved login
  • No password manager support
  • No option to select appointment type
  • No green availability dots work
  • No communication/integration between athenapatient and epic systems; creates dangerous discontinuity in patient care

The opportunities these reviews point to

  1. 0178Patient check-in app that persists medication updates1 of 191
  2. 0263Locked — subscribe to read this opportunity1 of 7

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Medication management.

Every opportunity with the quotes, the apps named, a build memo and the score breakdown.

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