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AppFolio Property Manager: what 41 low-star reviews complain about

We read 41 one-to-three-star reviews written between 2024-11-08 and 2026-08-26 and kept the ones that describe a specific unmet need. Grouped with reviews of other apps that say the same thing, they land in 5 repeated complaints. Store listing.

What reviewers complain about

• Zoomed out is still too zoomed in
• Wrong role-based page opens (admin instead of tech)
• Workflow slowdown
• Texting services go down frequently
• Takes several minutes to load photos
• Support unhelpful with account changes
• Suggestion portal requires 200+ upvotes for response
• Sign-in friction makes mobile app unusable
• Requires good connection to upload photos with notes
• Requires frequent sign-out/sign-in

The opportunities these reviews point to

1. 0178Rental management app with update-safe core features3 of 57
2. 0253Locked — subscribe to read this opportunity3 of 3
3. 0347Locked — subscribe to read this opportunity2 of 2
4. 0444Locked — subscribe to read this opportunity2 of 2
5. 0583Locked — subscribe to read this opportunity1 of 348

Score out of 100, then how many of the cluster's reviews are about this app out of its total. Category: Property management.